The practice has been a member of the British Dental Association Good Practice Scheme since April 2010. By becoming a member, the practice must demonstrate a visible commitment to providing quality dental care to nationally recognised best practice standards.
This means that everyone in our practice has made a commitment to providing quality dental care.
The Care Quality Commission, or CQC, is the independent regulator of health and adult social care services in England. It also protects the interests of people whose rights are restricted under the Mental Health Act.
The CQC do this by:
• Driving improvement across health and adult social care
• Putting People first and championing their rights
• Acting swiftly to remedy bad practice
Gathering and using knowledge and expertise, and working with others
On the 24th February 2012 the CQC conducted a ‘review of compliance’ at The Dental Centre. This review looked at how people are being cared for, records of service users, reviewed information from people use the service and talked to staff and people who use services.
The report following this visit was published in April 2012 and can be viewed on the CQC website
1. We aim to provide dental care of a consistently good quality for all patients
2. We only provide care that meets your needs and wishes
3. We aim to make your treatment as comfortable and convenient as possible
4. We look after your general health and safety while receiving dental care
5. We follow currant guidance on infection control
6. We check for mouth cancer and tell you what we find
7. We take part in continuing professional development to keep our skills and knowledge up to date
8. We train all staff in practice wide work systems and review training plans once a year
9. We welcome feedback and deal promptly with any complaints
10. Every member of the practice is aware of the need to work safely under General Dental Council Guidelines
Our practice is listed on: www.bdasmile.org, the British Dental Associations information site for patients.